Front Office Receptionist - Luxury Fitness & Wellness Center

Join Wefitness, a premier fitness and wellness destination in Bali, as a Front Office Receptionist and become the welcoming face of our vibrant community. In this dynamic role, you’ll thrive in a supportive, high-energy environment where health and wellness are at the heart of everything we do. Based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung, Bali, you’ll be at the center of our bustling fitness and wellness hub, ensuring every guest feels valued and well-cared for.

As a Front Office Receptionist, your day will be filled with engaging interactions, from greeting members to assisting with check-ins, managing reservations, and providing exceptional customer service. You’ll use tools like Hotelogix and Microsoft Office Suite to streamline operations and ensure a seamless experience for our guests. This role is perfect for someone with a passion for hospitality and a knack for creating memorable experiences.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests with check-ins and check-outs, ensuring a warm and professional welcome.
• Manage reservations and bookings using Hotelogix and other relevant software.
• Handle front desk operations, including managing guest inquiries and resolving any issues promptly.
• Coordinate with other departments to ensure smooth operations and a seamless guest experience.
• Maintain accurate records of guest information and transactions using Microsoft Office Suite.
• Provide excellent customer service and support to ensure guest satisfaction.
• Assist with event planning and coordination, including managing event registrations and guest lists.
• Promote and upsell our fitness and wellness services to enhance guest engagement.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front office or receptionist role in the hospitality or fitness industry.
• Excellent communication and interpersonal skills, with the ability to engage with a diverse range of guests.
• Proficiency in Microsoft Office Suite and familiarity with Hotelogix or similar front office management software.
• Strong organizational skills and the ability to manage multiple tasks and priorities effectively.
• Fluent in English and Bahasa Indonesia, with the ability to communicate clearly and professionally.
• Enthusiasm for health and wellness, and a passion for creating a positive and welcoming environment.
• Ability to work in a fast-paced, high-energy environment and adapt to changing priorities.
• Valid ID and the ability to work in Bali, including compliance with local labor laws and regulations.

🛠️ Keahlian

Lowongan Terkait