Experienced Waiter/Server

Join Kami Group as an Experienced Waiter/Server in Surabaya, Jawa Timur! We are seeking a professional and customer-focused individual with a minimum of 3 years of experience in the hospitality industry. As a key member of our team, you will deliver exceptional dining experiences by providing attentive and friendly service to our guests. Your role will be crucial in ensuring our customers leave satisfied and eager to return.

At Kami Group, we pride ourselves on offering a dynamic and inclusive work environment. Our Surabaya location is a vibrant hub of activity, and we are looking for someone who can thrive in a fast-paced setting. You will be part of a team that values teamwork, creativity, and a commitment to excellence.

📋 Tanggung Jawab Pekerjaan

• Deliver exceptional customer service by greeting guests warmly and efficiently
• Take and process orders accurately using our in-house POS system
• Recommend menu items and provide detailed information about our offerings
• Maintain a clean and organized dining area, ensuring it meets health and safety standards
• Handle cash transactions and manage customer payments
• Address customer complaints professionally and resolve issues promptly
• Assist in inventory management by reporting any shortages or damages
• Uphold our company's values and standards of professionalism

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience as a Waiter/Server in a professional setting
• Proven ability to work well under pressure and in a fast-paced environment
• Excellent communication and interpersonal skills
• Strong knowledge of menu items and their preparation
• Familiarity with POS systems and inventory management software
• Ability to stand for long periods and perform physical tasks
• High school diploma or equivalent experience
• Flexible schedule, including evenings, weekends, and holidays

🛠️ Keahlian

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